A cup of coffee and a camera on a wooden table in the workplace

Reflection on “How Artificial Intelligence can Leverage Project Management Information System (PMIS) and Data-Driven Decision Making in Project Management”


Spring is here, and while I typically feel a bit sleepy in the afternoons, especially during these transitional months, I’ve found myself going back to my double Turkish coffee habit. I had sworn off coffee for a while, but after some long days teaching ITIL 4 Foundation course, I couldn’t resist the pull of caffeine anymore. It’s been hectic; the course was a last-minute addition, and we even had to buy the slides to keep things on track. Thankfully, it’s going well.

Now that I’ve settled back into my routine, I’m diving into a new article titled “How Artificial Intelligence can Leverage Project Management Information System (PMIS) and Data-Driven Decision Making in Project Management” (2023) by Mahmood, Al Marzooqi, and El Khatib. This paper looks at how AI tools can enhance PMIS and influence data-driven decision making across the project lifecycle. The timing of this research coincides with broader industry conversations about the integration of AI in complex project management, especially in sectors like construction and smart city developments. This topic is very special to me because at the moment I’m also working on the development of some methods of using the newest version of Chat GPT in planning.


Overview of the Article

The authors explore how AI’s capacity to process big data can assist in decision-making and performance monitoring. The focus is largely on how AI can:

  • Enhance project scheduling and risk management through tools like Fuzzy Logic and Artificial Neural Networks (ANNs).
  • Enable cost estimation and resource allocation by drawing on historical data and employing Genetic Algorithms to optimize project workflows.
  • Improve decision-making capabilities in smart cities like Dubai, where AI tools like ‘Saad’ and the AI Lab help transform urban environments into digitized ecosystems.

The paper places a heavy emphasis on real-time data analytics to support risk prediction and project forecasting, suggesting that AI will be essential as projects grow in complexity and size. It’s impressive to see how AI can assist with resource constraints, cost management, and monitoring processes throughout the project lifecycle.


Pros of the Article

The article successfully demonstrates the impact of AI on project management from multiple angles. It gives readers a strong sense of the practical applications of AI in complex, data-heavy projects. For instance:

  • The use cases presented, such as smart city development in Dubai, offer concrete examples of how AI tools like PMIS can be leveraged to automate and optimize decision-making processes.
  • The emphasis on big data is particularly relevant, showing how AI can handle the increasing amount of data generated in modern project environments, especially in smart infrastructure.
  • The authors also discuss AI integration in decision-support systems, highlighting the potential to improve decision accuracy and reduce human errors, particularly when project managers are dealing with complex datasets.

Cons and Gaps

While the article is well-researched and highlights the potential of AI, it’s clear that some of its points are beginning to feel outdated, especially with the fast pace of AI advancements:

  • Lack of focus on generative AI: There’s no mention of GPTs or ChatGPT, which have rapidly evolved in the past year to offer more dynamic support in project management. Given that ChatGPT-4 is now capable of providing real-time project updates, automated documentation, and scenario analysis, the article misses a key opportunity to explore how generative AI is shaping the future of PM.
  • Over-reliance on past AI tools: The paper focuses heavily on tools like Fuzzy Logic and ANNs, which were cutting-edge when they first emerged but are now being supplemented—or even surpassed—by machine learning models capable of self-adaptation and predictive analysis in real time. ChatGPT, for instance, can now simulate project what-if scenarios, automatically adjusting project forecasts based on new information.
  • Outdated real-world examples: While the case studies on Smart Dubai and Abu Dhabi’s Smart University are valuable, they don’t reflect the latest advancements in AI-enabled project management. For example, custom GPTs that can be programmed to assist with specific project management tasks are not mentioned, and they would be an important addition to this conversation.

Reflections on AI and Generative Models

As I look back on this article, I find that AI’s integration with PMIS is a powerful tool for improving project outcomes, but the paper is already starting to feel outdated. Since ChatGPT-4 and other generative models became widely used, project management has taken on a new dimension. Now, with GPTs capable of being fine-tuned for specific organizational needs, project managers have access to personalized AI assistants that can handle both tactical and strategic decision-making tasks.

The white paper serves as a valuable reference for how traditional AI tools were applied in project management, but I’d argue that the 2023 advancements in generative AI—particularly custom GPTs—are far more transformative. Moving forward, the potential for automated project assistants to integrate with platforms like Microsoft Project, Wrike, or Jira will likely redefine how AI-driven decision support systems operate within complex project environments.


In conclusion, while the article offers a solid foundation for understanding AI’s current role in project management, the rapidly advancing capabilities of generative AI have already reshaped the landscape. If you’re diving into the future of project management, make sure to keep up with the latest on ChatGPT-4 and custom GPT applications. They’re the tools of the next wave. I wish I had time to write an article about Custom GPTs. I’ll probably do that in the next season.